Frequently Asked Questions

Questions & Answers

These are some of the most common questions we are asked by our patients, and our answers to them.


Please phone reception on 01382 534301 to make an appointment. Read more about appointments, including our opening times and what to do when the surgery is closed.
Consider having your consultations with the same doctor each time, if possible, for continuity of care. However, you do not need to see a particular doctor or nurse.
Reception staff may ask questions so they can direct you to the most appropriate person and to prioritise your query. The receptionists and admin staff are bound by the same code of practice as the doctors. All matters are dealt with in strictest confidence.
Our opening hours are Monday to Friday between 8am to 1pm AND 2pm to 6pm. We are closed between 1pm and 2pm to facilitate administration work.
If you are ill when we are closed and you can't wait until we open, you can call NHS24 on 111. Your community pharmacy, optician and NHS Inform are also available. Find out more about out-of-hours care.
Yes, where we can help you over the phone, we will. We also offer video consultations using Near Me where it is appropriate to do so.
Our Community Link Workers can help with emotional wellbeing, social isolation and loneliness, and life changing events such as birth, retirement and bereavement, and much more. Read more about our community link work or speak to your doctor or nurse.

Prescriptions & Test Results

If you are on regular medication and you do not need to see your doctor (except for annual review), you may be given a repeat prescription. You can order a repeat in several ways, including online and by email. Read more about repeat prescriptions.
You can get take your prescription to any pharmacy of your choice. You can also have your prescription sent directly to one of the pharmacies in Monifieth, Broughty Ferry or Carnoustie to be made up for collection - you need to notify us if you wish this service to be set up. Find out more on our page about repeat prescriptions.
Blood samples and some other tests are collected from the surgery at lunchtime so the laboratory can analyse/test the same day as they are acquired.
To obtain test results, please call the practice after 2pm. This is to allow us time to have results we receive in the morning, reviewed and ready for release.
Due to patient confidentiality, this is not possible without the signed permission of the patient. You can make this arrangement with us, but we need written and signed proof of consent stating who has permission to collect these results. This will be kept in the patient's clinical record.
Yes, you can apply to the practice manager for a copy of result, stating what test result you require. A first copy is free, you will be informed if additional copies incur an admin fee. You can usually apply if you're able to understand what is involved in asking to see your records. Someone else can apply to see your records if you agree to this (as above) or you can’t make decisions for yourself and someone has been appointed to act on your behalf.

Admin Queries

You don't require a doctor's fit note for any illness lasting seven days or less. Your employer may however require you to complete a Statutory Sick Pay (SSP) form. Read more about taking sick leave on the website.

Please contact reception by phone on 01382 534301. Note that, if you have moved out of the practice area, you will have to register with a new practice. A list of practices are available on Scotlands Service Directory.
Our information for new patients provides details of what you need to do to register with us, and who is eligible.
If you have moved to us from another practice who also uses Vision as their clinical system, you can unlink your account from them, and relink your account to us. However, you will still need to complete our registration form. Read more about how to register for Vision patient services.
Yes, all telephone calls to and from the practice are recorded for training and management purposes.

About Us

Monifieth Medical Practice is proud to have provided personal medical care to the majority of the residents of Monifieth, in Angus, Scotland, since the 1960s.

Our aim is to provide a range of high quality, patient-centric, primary health care services delivered by committed and well-trained staff.

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Contact Us

Monifieth Medical Practice
The Health Centre
Victoria Street, Monifieth, Angus

01382 534301