Making an Appointment
To make an appointment please phone 01382 534301.
The doctors are operating a telephone triage system. All appointment requests will be assessed by a telephone call from a doctor or Advanced Nurse Practitioner. Where they can help over the phone, they will. If an appointment is necessary, the clinicians will arrange this for you.
Please try to come to the practice alone, whilst COVID precautions are in place, and only bring along a companion if this is necessary. Please note that an adult should always accompany children under 14 years of age.
Please do not attend in person to book an appointment at reception as all appointments must be made by telephone in the first instance.
Remember! In serious emergencies phone 999 for an ambulance!
Daytime non-emergency visits
If you are unable to attend the surgery to see a GP and need a non-urgent home visit, telephone 01382 534301 (Option 1) between 8am and 9am. You will be asked for your name and address and the nature of your problem. A doctor will phone you back to discuss/assess the illness and arrange for either a doctor to visit you on his/her rounds, or provide you with some other form of help.
Daytime emergency visits
Telephone 01382 534301 and state clearly that an emergency visit is required, with the patients details to hand for easy reference. Explain to the receptionist the symptoms and nature of the emergency, and the receptionist will then contact the duty doctor who will decide on the best course of action.
Appointment Availability
GP & ADVANCED NURSE APPOINTMENT SYSTEM
| Week Day | 8:30am-10:40am | 11:30am-1pm | 2pm-3pm | 4pm-6pm |
|---|---|---|---|---|
| Monday | Telephone On the day |
Telephone On the day |
Telephone On the day |
Telephone On the day |
| Tuesday | Telephone On the day |
Telephone On the day |
Telephone On the day |
Telephone On the day |
| Wednesday | Telephone On the day |
Telephone On the day |
Telephone On the day |
Telephone On the day |
| Thursday | Telephone On the day |
Telephone On the day |
Telephone On the day |
Telephone On the day |
| Friday | Telephone On the day |
Telephone On the day |
Telephone On the day |
Telephone On the day |
| House calls | GP Visiting | |||
| Duty doctor | Urgent cases and housecalls | |||
Summary of Terms:
- Telephone: A telephone triage consultation with a GP or Nurse Practitioner
- On The Day: An appointment booked on the day of your call with any available GP or Nurse Practitioner following a triage call
- On-Line: On-line appointment booking has temporarily been suspended during the COVID pandemic
Opening times & Surgery times
The practice is open from Monday to Friday between:
- 8am to 1pm
- 2pm to 6pm
We are closed between 1pm and 2pm to facilitate administration work.
Monday to Friday surgeries run from 8.30am to 13.00pm and from 14.30 to 5.40pm.
We participate in the public holiday closure timetable as agreed by NHS Tayside for General Practice.
Self-Help & Out of Hours
NHS24
Out-of-hours care is provided by NHS24 and they can be contacted by phone on 111. Find out about NHS24.
NHS Inform
To complement the non-emergency NHS24 phone service, NHS Inform provide general health information, including advice on COVID-19, tests, treatments, illnesses, injuries, healthy living, support and health rights. You can phone NHS Inform on 0800 22 44 88 or use the webchat option on the NHS Inform website.
